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Account Servicing Form (PDF, 3.9MB) Download
Cardholder Dispute Online Form Complete form (open in a new tab)
Cardholder Dispute Form (PDF, 60.9kB) Download
Dispute Exchange Form (PDF, 89.6kB) Download
Payment Smartform (PDF, 2.3MB) Download
Request for Security Device Replacement (PDF, 179kB) Download
Fraud Dispute Form (PDF, 372kB) Download
Complaint Form (PDF, 98kB) Download
Beneficial Owner Form (PDF, 500kB) Download
Online Third Party Transfer Limit Form (PDF, 58kB) Download
Product and Service Information Summary Time Deposit (PDF, 353kb) Download
Product and Service Information Summary HSBC High Rate Savings (PDF, 620kb) Download
Product and service Information Summary Personal Overdraft (PDF, 554kb) Download
Product and service Information Summary Multi Currency Account - Premier (PDF, 604kB) Download
Product and service Information Summary Multi Currency Account - Advance (PDF, 610kB) Download
Product and service Information Summary Investment Link (PDF, 81kB) Download
Product and service Information Summary Smart Money (PDF, 240kB) Download
Product and service Information Summary Flexi Credit (PDF, 736kB) Download
Product and service Information Summary Personal Installment Loan (PDF, 322kB) Download
Product and Service Information HSBC credit card (PDF, 584kB) Download
Bond Product List (PDF, 810kB) Download
Bond Transaction Form (PDF, 1,254kB) Download
Mutual Fund Application Form (PDF, 4,106kB) Download
DCI Application Form (PDF, 704kB) Download
FX Leave Order Application Form (PDF, 291kB) Download
Product Feature Document for DCI (PDF, 905kB) Download
Insurance Consent Form (PDF, 873kB) Download
Risk Profile Questionnaire (PDF, 1,220kB) Download
PSA Form (PDF, 873kB) Download
PSA 75 Forms (PDF, 2,234kB) Download
Investment Journey (PDF, 1,860kB) Download
Investment Journey P75 Forms (PDF, 1,860kB) Download

Opening Account

HSBC Account Opening Form - Sole Trader (PDF, 427kB) Download
HSBC Account Opening Form - Partnership and Entity (PDF, 188kB) Download
Retail Business Banking Additional Account Opening Form
(PDF, 585kB)		 Download
Integrated Total Relationship Balance (ITRB) Request form (PDF, 835kB) Download
Declaration NPWP Form (PDF, 93kB) Download

Credit Application

Loan Application Form - Personal (PDF, 59.4kB) Download
Loan Application Form - Entity (PDF, 58.1kB) Download
Review Form - Personal (PDF, 57.4kB) Download
Review Form - Entity (PDF, 60.9kB) Download

Business Channel Service

Banking Service Application Form (PDF, 78kB) Download
E-Channel Application Form - HSBCnet (PDF, 3,340kB) Download
HSBCnet Reactivation Form (Suspended Account Only) (PDF, 274kB) Download
HSBCnet Internet Banking Service Terms and Conditions (PDF, 1,521kB) Download

Transaction

Call Term Deposit Placement Form (PDF, 120kB) Download
Outgoing Transfer Declaration Letter (PDF, 74.3kB) Download
Retail Business Foreign Exchange Transaction (PDF, 101kB) Download
Power of Attorney Collection Form (PDF, 241kB) Download

Account Report

Copy of Account Statement Request (PDF, 101kB) Download
Bank Reference Request Form (PDF, 223kB) Download

Customer Data Update

Retail Business Banking KYC Update Form (PDF, 198kB) Download
Personal Business KYC Update Form (PDF, 77kB) Download
Authorised Signatories Amendment Retail Business Banking Form (PDF, 161kB) Download
Account Active Form (PDF, 351kB) Download

Closing HSBC Fusion Account

Retail Business Banking Account Closing Form (PDF, 597kB) Download

General Terms and Conditions

General Terms and Condition for Retail Business Banking Services (PDF, 398kB) Download

Call Us

1500 501 HSBC Fusion

1500 808 HSBC Signature & HSBC Platinum Credit Card

(021) 5291 4722 Other Credit Cards

For other ways to reach us, click here

PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK), Bank Indonesia (BI)
and also a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program